Jim Pattison Toyota Surrey Reviews

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Hayden is worth trust. We have spent almost 3 weeks and visited 4 dealerships not only to finalize the car model and package, more importantly to find the right sales rep we can put trust on. The long-term Toyota quality brand does give enough reason for lots of reps to show their "self-confidence" waiving their hands only, waiting for customers to walk to their desks, nevertheless this rep Hayden popped up during our research journey and made one of the important factors for us to revisit the Jim Pattison in Surrey. He is a young cute guy with lots of patience and professionalism on business. When one of the demo cars was not battery charged and the trunk access was blocked due to limited parking space, what we watched was this guy crawled in and out in suit and tie, in order to show us details of the 2nd & 3rd rows settings. When I told him on the phone we could only make the revisit at a certain time certain day since both of us were working, what we were surprised was this guy rebooked his doctor appointment to fulfill our schedule. When we got delayed in running bank errands, what we appreciated was this guy waited two more hours for us after his schedule, not forgetting to give us tips along the way. Very happy purchase experience! Will recommend friends to the same dealership and the same rep. 

Tony R.


Terry Ramage is a professional and experience sales representative. He understands the product features & specification and able to introduce in details. He walked me through the safety features, which was implemented in RAV4 2017; made me feel trustworthy that the new vehicle definitely will bring me home safe. Felix Ng was highly recommended by my colleague and this is the reason I purchased the vehicle from Jim Pattison Toyota Surrey.

  Susee L.


Jim Pattison Toyota exceeded our expectations. Our sales man Enky went above and beyond to ensure we were taken care of, making us feel like part of the family. He was outstanding from start to finish and even after the sale he was there to answer questions and book servicing. He went so far as providing his personal food and phone charger to us! Enky is the best and I wouldn't hesitate to send anyone to him. Keep up the great work Enky. We are Toyota customers for life!

Msbrittany


My dad and I bought a new 2017 Toyota Corolla and it has all that I'm looking for in a new car. The sales rep Ryan was super helpful and not pushy at all. Being a new car driver, he explained all the things perfectly. He even highlighted and bookmarked the most important things in the driver's manual such as the safety features and how to operate the vehicle. Currently, I am using this car to travel across Regina and am really loving it.

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