• Toyota

Jim Pattison Toyota Surrey

15389 Guildford Drive
Directions Surrey, BC V3R 0H9

  • Sales: 1 (888) 805-3918
  • Service: 1-888-867-3045
  • Parts: 1-888-868-2609

Jim Pattison Toyota Surrey Reviews

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On my wife's trip down from Quesnel to Surrey on May 11 2017, she had a mishap with a curb in a parking lot.  She gave the CRV a quick inspection and then continued to drive to Surrey.

On May 12 2017, my wife phoned the service departments at first Surrey Honda (we have been customers of their service department), then Langley Honda, explained what happened and asked for a quick under vehicle safety inspection.  My wife didn't expect anything major because she had since driven hundreds of kilometers and the CRV seemed fine.  The inspection could be that day or the next, May 13.  Both service departments turned her down because they were too busy.  This is NOT acceptable - just asking for a quick under vehicle SAFETY inspection.

My wife next phoned the service department of JP Toyota Surrey.  She was told to come on down, could be a bit of a wait, but they would sneak the CRV on to a hoist for a quick under vehicle safety inspection.  It was a bit of a wait but the CRV inspection did happen and all was fine except for a loose piece of plastic and other repairs which could wait until my wife's return to Quesnel.  Thank you for the FREE quick under vehicle safety inspection and the FREE car wash.  My wife was very relieved to have this inspection done before continuing on her journey.

Thank you again for your OUTSTANDING service.

Glenn S.

Felix and Monika were super helpful in making sure I got the car I wanted. I have been a loyal Toyota customer for 15 years and have been to this dealership twice to lease 2 different cars. I highly recommend this dealership!

  Amanda D.

Bought my 1994 Corolla here and had it serviced for seventeen years here. Excellent service but also bodyshop and glass repair. Highly recommend it!

Manabu S.

We recently purchased a vehicle from JP Toyota with the help of Enky Blaceri. While purchasing a new vehicle is exciting it can also be very stressful. I was blown away by the level of service we received from Enky. He literally went above and beyond and I am grateful for all his help! Enky made sure we were informed and understood each part of the process. He was a wealth of information and by the end of our experience we felt like he was a member of our family. The level of service Enky provides is not common in today's world and I now know that he is the only person we will contact for our vehicle needs in the future. Thanks, Enky!

 Tracy C.