 Jim Pattison Toyota Surrey cares about your safety and wants to ensure that you experience
the entirety of Toyota's developing technologies and optimal
enjoyment from your vehicle. From time to time, we may need to repair or
replace a vehicle component to help maintain the quality and safety of
your vehicle. As a Toyota owner or lessee, you will be
notified by mail if your vehicle requires repairs or servicing and you
will be instructed as to how to obtain the repair or servicing at no
cost to
you.
Campaigns
conducted by Toyota can be Safety Recall Campaigns and/or
Limited Service Campaigns. Certain Warranty Enhancement Programs may
also be applicable to your
vehicle.
Campaign
Definitions:
Safety
Recall Campaign (SRC)
In accordance
with the requirements of the Canadian Motor Vehicle Safety Act, when
Toyota has determined that either a defect or a
non-compliance with a Canadian Motor Vehicle Safety Standard which
relates to motor vehicle safety exists in your vehicle, a Safety Recall
Campaign is launched. The inspection and/or repair required under a
Safety Recall Campaign will be performed at no charge to the vehicle
owner.
Limited
Service Campaign (LSC)
The purpose of a
Limited Service Campaign is to offer vehicle owners an inspection
and/or repair at no charge for a limited period of time in order to
address a non-safety product or technical issue. Toyota encourages customers to take advantage of all Limited Service Campaigns
prior to their expiration
date.
Warranty
Enhancement Program (WEP)
The purpose
of a Warranty Enhancement Program is to inform customers that
Toyota has enhanced the warranty coverage (time and/or
mileage) on a vehicle component to further enhance customer
satisfaction. Warranty Enhancement Programs have a time and/or mileage
limit and a specified condition for
eligibility.
If
you would like to find out if your vehicle is affected by a recent
safety recall or limited service campaign, click
here.
